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Service Manager
(Operations Manager)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Exciting Opportunity for ...
- Manage customer intake, triage, and RO quality; set daily targets.
- Coach advisors on estimate accuracy, communication, and upsell.
- Liaise with Workshop Controller for schedule adherence.
- Oversee warranty process and documentation quality.
- Handle escalations and ensure CSI/NPS follow-ups.
- Create service packages for upselling.
- Create promotion campaigns for maximizing revenue.
Open To
Job Requirements
•Any degree or Engineering degree
•5+ years in service advisory/management
•Automotive technical literacy
•Microsoft office 365
What we can offer
Benefits
Highlights
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