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Patient Solution Executive, Customer Care, Healthc

DKSH ( Myanmar ) Ltd.
| Yangon
Verified This job has been verified by the company as a real job vacancy.
17 Oct 2017
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Patient Solution Executive, Customer Care, Healthc
DKSH ( Myanmar ) Ltd., | Yangon

Patient Solution Executive, Customer Care, Healthc

DKSH ( Myanmar ) Ltd.

Patient Solution Executive, Customer Care, Healthc

DKSH ( Myanmar ) Ltd.
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Chemicals/Petro-Chemicals

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

- To take orders from direct patients via Phone & let the patients know that DKSH requires a prescription before dispensing any drugs
- To acquire the prescription from the patient through email/Viber/WhatsApp and record it
- To check the prescription note for all direct patients of Oncology & lifesaving drugs before issuing commercial invoice
- To coordinate with the RA Manger/ Medical Manager or doctors who prescribe in case of doctor's bad handwriting on prescription
- To co-ordinate with the prescriber if needed
- Receive and record patient’s prescriptions
- Process orders on SAP and generate DO
- Co-ordinate with SCM in case of a delivery issues
- Deliver messages to existing patients under campaigns run by clients, if & when required
- Conduct surveys with patients for Market intelligence whenever required

Open To

New graduates
Repatriate
Male/Female

Job Requirements

- B.Pharm
- 0-2 years’ experience in the Pharma industry (Work experience in a Hospital or clinic environment will be preferred)
- Good pharmaceutical products knowledge
- Good Communication skills
- Good Empathy
- Computer Literate (MS Office Word, Excel, PowerPoint, Outlook, Internet & Email)
- English Language Proficiency (both written and oral)

What We Can Offer

Benefits

According to the company policy

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques