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Product Support

KBZ Bank
| Yangon
Verified This job has been verified by the company as a real job vacancy.
27 Feb 2019
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
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Product Support
KBZ Bank, | Yangon

Product Support

KBZ Bank
Yangon

Product Support

KBZ Bank
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
27 Feb 2019
Verified
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

 Confers with customers by telephone and emails to provide support about Bank products, services and execution of transactions.
 Resolves branches inquiries through identification of problems, suggesting best solution and following up to ensure resolution.
 Executes corporate and retail ibanking account opening for customers.
 Effectively explains the ibanking and quick pay related products and service to branch staffs.
 Provide troubleshooting to branch (internal customer) who required assistance.
 Follow up or call back to branch where necessary.
 Making reconciliation for ibanking related product.
 Document all call information according to standard operating procedures (SOP).

Open To

New graduates
Male/Female

Job Requirements

 Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent.
 Able to command in English and Myanmar
 Knowledge of customer service principles and practices
 Good data entry and typing skills
 Experience in a call center or customer service environment is preferred
 Excellent communication and problem solving skills
 Being able to adapt new situations and environments

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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