Operational Leadership & Oversight

• Support the Head of Division in overseeing the day-to-day management of the Operations Support Division.
• Coordinate across multiple support functions to ensure efficient and uninterrupted operations across the bank’s offices and branches.
• Develop and implement internal policies and procedures to strengthen operational resilience and service delivery.

Procurement & Vendor Management

• Lead the bank’s procurement activities, including sourcing, contracting, negotiation, and performance evaluation.
• Ensure cost-effectiveness, transparency, and compliance with procurement policies and regulatory requirements.
• Maintain strong relationships with vendors and service providers to ensure timely and quality delivery of goods and services.

Facility & Property Management

• Oversee the construction, renovation, and maintenance of the bank’s physical infrastructure.
• Manage project budgets, contractor performance, and timelines to ensure compliance with safety and building regulations.
• Support the expansion and upgrading of branch networks in line with the bank’s growth strategy.

Transport & Administrative Services

• Manage the bank’s vehicle fleet, including usage, maintenance, and cost control.
• Coordinate staff transportation services and office administrative needs across locations.
• Implement operational efficiencies in logistics and administrative workflows.

Security Operations

• Oversee security for all physical locations, ensuring the safety of personnel, property, and data.
• Develop and monitor physical security protocols, crisis response plans, and incident reporting systems.
• Liaise with local law enforcement and external security providers where required.

Asset Management

• Maintain oversight of all bank assets, including asset tagging, records, depreciation schedules, and audits.
• Ensure accurate reporting and accountability of asset use across departments.
• Continuously review asset utilization and advise on optimization strategies.

Cross-functional Collaboration

• Work closely with business and support units to anticipate operational needs and provide timely, high-quality service.
• Support business continuity and risk mitigation initiatives across the organization.

• Bachelor’s degree in Engineering, Facility Management, Business Administration, or a related field.
• Minimum of 7–10 years of experience in procurement, facilities, administration, or operations, with at least 3 years in a leadership or supervisory role.
• Experience working in a large organization, preferably in the financial services sector.
• Strong understanding of local procurement regulations, facility compliance, and asset governance.
• Proven ability to lead cross-functional teams and manage complex operations.
• Excellent organizational, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office and relevant operational support software.