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A dynamic and experienced Card Product Manager will be responsible to support the Head of Card Product to manage the entire product life cycle of KBZ Bank card products from strategic planning to tactical activities. This role involves working closely with various departments to ensure the successful development, launch, and management of our card products, process & feature. The Card Product Manager will report to the Head of Card Products, manage day-to-day issues and concerns raised by Operations and Branches, lead UAT and Production testing on behalf of the card business team, and perform additional tasks assigned by the Head of Card Product..

• Gathering, organizing, and analysing data related to card products &  performance, including transactional data, customer feedback, and market trends.
• Prepare regular reports and dashboards to communicate key insights, trends, and performance metrics to stakeholders.
• Conduct research on industry trends, competitor activities, and regulatory changes affecting card products
• Define product requirements and roadmaps based on product plan.
• Monitor and analyze market trends to identify opportunities for growth an improvement.
• Manage product lifecycle from ideation to end-of-life.
• Work closely with Marketing, Business Development, Operations, and IT departments to deliver the best product & process experience to customers.
• Conduct product performance reviews and make data-driven decisions.
• Ensure compliance with regulatory requirements and company policies.
• Lead User Acceptance Testing (UAT) and Production testing on behalf of the card business team.
• Solve technical issues, handle process issuing, and resolve errors.
• Perform additional tasks assigned by the Head of Card Issuing Product.

• Bachelor degree in Project Management, Business, Marketing, Finance, or a related field.
• Proven experience as a Product Manager, preferably in the banking or financial services industry.
• Strong knowledge of debit, credit, and prepaid card products.
• Excellent project management.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Excellent communication, negotiation skills and interpersonal skills are mandatory.
• Proficiency in MS Office like word, excel, PowerPoint.