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We will be recruiting for this position at the upcoming JobNation Job fair Mandalay on 15-November-2026 at Mingalar Mandalay Hotel. If you apply for this job now and are shortlisted, then please come to the job fair and we will have an interview booth ready for you.

Job Purpose

• Branch In-charge is to lead and manage the overall branch operations and business activities, ensuring sustainable business growth, achievement of financial targets, operational efficiency, regulatory compliance, customer satisfaction and effective people management in alignment with the Bank's strategic objectives and policies. lead and manage the overall branch operations and business activities, ensuring sustainable business growth, achievement of financial targets, operational efficiency, regulatory compliance, customer satisfaction and effective people management in alignment with the Bank's strategic objectives and policies.

Job Description

• Develop and implement branch business strategies to achieve business targets, financial objectives and sustainable growth.

• Drive growth in deposits, loans, customer acquisition, cross-selling and banking products and services.

• Identify new business opportunities and build strong relationships with key customers and business partners.

• Lead, supervise and monitor branch staff to ensure achievement of business targets and operational efficiency.

• Oversee daily branch operations to ensure efficient service delivery and compliance with Bank policies, SOPs and regulatory requirements.

• Monitor branch financial performance, profitability, loan portfolio quality and operational risks.

• Ensure effective cash management, internal controls, AML/CFT compliance and branch security.

• Maintain high customer service standards and ensure timely resolution of customer complaints and operational issues.

• Provide staff coaching, performance evaluation and development to enhance productivity and teamwork.

• Manage branch resources effectively, including manpower, budget, assets and facilities.

• Coordinate with Head Office and relevant departments to support business initiatives and resolve branch-related issues.

• Prepare and submit accurate business and operational performance reports to management.

• Ensure business continuity, workplace discipline and adherence to the Bank's policies and code of conduct.

• Perform other duties and responsibilities as assigned by management from time to time.

• Bachelor’s degree in Banking and Finance, Business Administration, Economics, Accounting or a related field; MBA or relevant professional qualifications will be an added advantage.

• Minimum 8-10 years of relevant banking experience, with at least 4 years in a managerial or supervisory position, preferably in branch banking.

• Strong experience in branch operations, business development, loan and deposit portfolio management, customer service and relationship management.

• Good knowledge of banking products, credit risk management, AML/CFT requirements, regulatory compliance and internal controls.

• Proven ability to achieve business targets, improve branch performance and manage operational risks.

• Strong leadership, team management, staff coaching and performance management skills.

• Excellent communication, negotiation, analytical, problem-solving and decision-making abilities.

• Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint.

• High integrity, accountability, professionalism and ability to work effectively under pressure.