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Collection Manager - SME ( MDY )

KBZ Bank

Collection Manager - SME ( MDY )

KBZ Bank
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Full Time
Verified This job has been verified by the company as a real job vacancy.
14 Jun 2021

Experience level

Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

This role holder will handle the SME Portfolio & analyse the SME PL & NPL loan accounts. He will handle the maximum amount 1 Billion of OD, SME, Terms loan, Two Step Loan and Normal Loan accounts & put more effort to get more Collected Amount. He will report New Assign, Total delinquent accounts & Total NPL account to VCGM, DVCGM & MDY Head daily.

  • Controlling the employees together with Head of Collection (MDY)
  • Monitoring the Collectors’ Assign
  • Solve the Error Accounts in Collectors’ Assign
  • Making effort on PL & NPL Accounts to get more PTP & Collected Amount
  • Focusing on reduction of NPL Accounts
  • Changing Queue of Legal Case Accounts
  • Checking the Collected Accounts daily
  • Forecasting monthly for Total Collected Amount & Total NPL Collected Amount in a month
  • Contacting to the Branches if necessary
  • Solve the Customers’ complaint & Contact to the Delinquent Customers if necessary.
  • During WFH/WFO time, call the meeting for Attendance meeting & Sharing meeting to share Process flow & Targets with the employees
  • Leads and effectively executes the Value Centre’s business plans for structuring highly relevant and innovative financial solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion
  • Ensure that all billings and statements are sent out timely
  • Ensure that all customers payments are captured and accurately and all auto debit payments are processed on time.
  • Manage and track each team member performance and ensure that they are comply to bank’s policy while carrying out their duties
  • Manage and ensure that the team member follow the Collection Policy and process and timely issuance of Collection letters and Legal Notice of Demand
  • Identifies areas of the collection process that need improvement and implements an enhanced process that will help collectors be more effective
  • Tracks the rate of success of the entire process and continues to make adjustments when necessary
  • Follow up on Legal Action with clients.
  • Strictly comply with the regulations of the Central Bank of Myanmar at all times.

Open To

Male/Female

Job Requirements

  • Bachelor’s Degree in
  • Finance or related field 
  • Good communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.
  • Proficiency with Microsoft Office application is required.
  • Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
  • Incumbent must be multi- task oriented, organized, have ability to set priorities and meet deadlines and take pride in one’s work.
  • 3 year working experience in related industry

What We Can Offer

Benefits

Quarterly Bonus

Highlights

Leading Bank In Myanmar

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

KBZ Bank
THE STRENGTH OF MYANMAR

**Winner of EUROMONEY Award for Excellence consecutive years 2014, 2015, 2016: Best Bank in Myanmar**

Kanbawza Bank (KBZ Bank) Limited, part of the KBZ Group of companies, is Myanmar's largest bank. Established in 1994 in Taunggyi, initially the bank catered the local area and in 1996, after present management acquired the organization, the group expanded to become Myanmar's largest financial institution, currently employing over 17,000 people.

KBZ Bank is part of the KBZ Group, one of Myanmar's largest and most successful conglomerates. The Group has a proven track-record of operating according to industry best practices, as recognized in 2014, when the Myanmar Centre for Responsible Business awarded the KBZ Group of Companies as the most transparent company in the country. It is the first Myanmar bank in history to have International Representative offices in Thailand, Singapore and soon Malaysia.

Purpose
We are driven by a simple aim. As the largest Bank in Myanmar, we are committed to enhance the quality of lives of the people in Myanmar, through financial inclusion. And in that becoming the Best Managed Bank in the World! Join us in this journey to positively impact the community and the nation.

Fulfilling Career – Today and Tomorrow
We put the emphasis on individual responsibility, opportunity and autonomy. We encourage growth through continuous on-the-job development and a fast paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

Personal Challenge
We put the emphasis on individual responsibility, opportunity and autonomy. We encourage growth through continuous on-the-job development and a fast paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!