An Exciting Opportunity for ...
Job Description
The Executive Assistant to the Senior Management at MOB provides comprehensive administrative support, facilitating the Senior Management’s effectiveness in strategic decision-making and day-to-day operations. This role requires a high level of discretion, strong organizational skills, and an understanding of banking operations. The Executive Assistant will manage schedule, serve as a liaison with internal and external stakeholders, and support the Senior Management in enhancing the bank's the Senior Management’s strategic goals and operational efficiency.
Key Responsibilities
1. Calendar and Meeting Management
- Efficiently manage the Senior Management's calendar, scheduling and prioritizing appointments, board meetings,
and executive reviews.
- Prepare for and coordinate executive and Board of Directors meetings, including agendas, documentation, and
follow-up actions.
2. Communication Handling
- Screen and manage emails, calls, and correspondence directed to the Senior Management, ensuring appropriate
follow-up.
- Draft and edit internal and external communications, including memos, reports, and presentations, aligned with the
bank's mission and goals.
3. Travel and Event Coordination
- Organize travel arrangements for the Senior Management, including itinerary preparation for branch visits, industry
events, and client meetings.
- Plan and coordinate logistics for banking seminars, industry conferences, and other key events attended by the
Senior Management.
4. Project Support and Strategic Assistance
- Assist with special projects, including tracking and reporting on key initiatives related to banking, regulatory updates,
and customer engagement strategies.
- Conduct research and prepare insights to support the Senior Management decision-making, particularly around
financial trends, competitive analysis, and new opportunities.
5. Confidentiality and Information Security
- Handle all sensitive and confidential information with the highest level of discretion, adhering to banking regulations
and policies.
- Maintain secure and organized filing systems for critical bank documents, contracts, and compliance records.
6. Stakeholder Relations and Liaison
- Act as a bridge between the Senior Management and bank branches, departments, clients, regulatory bodies, and
other external stakeholders.
- Build positive relationships with the Board of Directors, executive team, and key clients, ensuring efficient and
smooth communication.
7. Financial and Administrative Oversight
- Prepare and manage expense reports, budget proposals, and other financial documents as needed.
- Track project milestones, deadlines, and departmental objectives to ensure alignment with bank strategy.
8. Office Management and Administrative Support
- Oversee administrative functions of the Senior Management 's office, ordering supplies, managing service requests,
and ensuring a well-organized workspace.
- Coordinate with HR and other departments for any special requirements or logistical support.
9. Insight on Banking Operations
- Provide the Senior Management with relevant insights on industry best practices, local market trends, and customer
experience improvement opportunities within the Myanmar banking context.
- Anticipate the Senior Management’s needs and proactively manage tasks that support the bank’s goals and
regulatory compliance.
For an Executive Assistant to perform effectively for the Senior Management of a medium-sized bank in Myanmar, here are the essential skills and qualifications needed:
Key Skills and Qualifications
1. Strong Organizational Skills
- Ability to manage multiple tasks, prioritize responsibilities, and maintain an orderly schedule for the Senior
Management.
- Expertise in setting up efficient filing systems and ensuring critical documents are easily accessible.
2. Attention to Detail
- Sharp attention to detail is essential for managing complex calendars, preparing documents, and ensuring accuracy in
communications and reporting.
3. Effective Communication Skills
- Excellent verbal and written communication skills in both English and Myanmar language to communicate effectively
with internal and external stakeholders.
- Ability to draft, edit, and proofread documents, reports, and presentations clearly and professionally.
4. Confidentiality and Integrity
- High level of discretion and trustworthiness to handle sensitive information, particularly given the regulatory and
client data security requirements in banking.
5. Time Management and Multitasking
- Strong ability to manage time efficiently, prioritizing high-stakes tasks and balancing multiple requests and deadlines
in a fast-paced environment.
6. Knowledge of Banking and Financial Industry
- Familiarity with banking terms, financial regulations in Myanmar, and industry best practices to support the Senior
Management’s work more effectively.
- An understanding of banking operations and typical challenges facing banks in Myanmar is highly valuable.
7. Interpersonal and Stakeholder Management Skills
- Ability to build and maintain positive relationships with key stakeholders, including Board members, department
heads, clients, and regulatory agencies.
8. Tech Savvy with Office Software and Tools
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools (such as Google
Workspace, calendar management software).
- Familiarity with digital tools for scheduling, project tracking, and document management to streamline administrative
work.
9. Adaptability and Problem-Solving Skills
- Ability to adapt to changing priorities and address challenges proactively, using critical thinking to support the Senior
Management in managing unforeseen issues.
10. Project Management and Coordination
- Ability to assist with project planning, tracking progress, and ensuring deliverables align with the bank’s timelines
and goals.
- Organizational skills to manage logistics for events, client meetings, and other engagements.
11. Cultural Awareness and Sensitivity
- Understanding of Myanmar's cultural and business practices, as well as global business etiquette, to navigate
different stakeholder interactions smoothly.
12. Financial Acumen
- Basic understanding of budgeting, expense management, and financial reporting to assist the Senior Management
with financial documents and reports when required.