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We are a one of the growing banks in banking sector and looking for a competent and self-driven Head of Collection & Recovery section to lead a team. You should have an excellent communication and negotiation skills to deal with NPL customers and not only able to work independently also able to work with the team.

Duty and Responsibilities:

• Manage and lead a team for collecting and recovery from the customers with a sound implementation plan to achieve the goal
• Good in negotiation and handle the delinquent/NPL customers in diplomatic way to collecting the overdue amounts from customers
• Manage all risk assets of delinquent borrowers to secure and maximize the return to the Bank
• Accuracy in figures and able to present the status of delinquency/NPL customers together with recovery status & action plans to the senior management of a bank
• Ensure that all delinquent borrowers in NPL portfolio are correctly credit graded/classified and provisioned as per rules & regulations
• Monitor the revenue reversal for delinquent and NPL accounts to be in accordance with the Bank's policy
• Collaborate with all Branches and able to advise on all aspects of problem loan recognition and management
• Manage all aspect of CBM compliance thorough understanding of a bank’s Credit Policy, Risk Appetite and Credit Procedures
• Other ad-hoc tasks/projects assigned by management upon requirement
• Able to travel for work within a country, if necessary.

• Good communication skill in cooperating with other departments and pro-active person
• University degree holder at least
• Experience in collection and recovery from overdue customers
• Familiar with the relevant financial regulations, Directives from CBM and other legal framework related to lending business
• Sound and proven knowledge in financial literacy to analyze the cash flow, nature of business and Industry, and relevant risks of applicants
• Good analytical, presentation and interpersonal skill
• Good command of spoken and written in both Myanmar and English
• Proficiency in use of MS Word, Excel and PowerPoint