A Fantastic Opportunity for ...
Impact Partnership is responsible for leading strategic partnerships with INGOs, UN agencies, and Government stakeholders to drive large-scale disbursement programs across Myanmar. This role oversees end-to-end pipeline management, from opportunity identification and contract negotiation to service delivery and continuous improvement. The position also ensures regulatory compliance, operational excellence, and product enhancement alignment within the KBZPay Agent Banking Business Unit.
1. Partnership & Pipeline Management
- Lead the end-to-end pipeline management of impact partnerships, including:
- INGO and UN agency disbursement programs
- Government disbursement initiatives
- Identify and develop new partnership opportunities aligned with financial inclusion and digital disbursement strategies
- Maintain a strong pipeline of high-value, scalable disbursement projects
- Build and manage long-term relationships with key stakeholders, partners, and donors
2. Business Development & Negotiation
- Lead commercial discussions and negotiations with partners
- Drive the process from initial engagement to contract signing
- Structure partnership models, pricing, and service terms
- Prepare proposals, concept notes, and presentations tailored to partner requirements
3. Product & Solution Development
Collaborate closely with the Product Team to:
- Enhance disbursement functionalities of KBZPay
- Develop tailored solutions for large-scale beneficiary payments
- Provide market insights and partner feedback to improve digital financial services
- Ensure solutions are scalable, secure, and user-friendly
4. Project Execution & Service Delivery
- Oversee project implementation from contract signing to service delivery
- Ensure smooth onboarding of partners and beneficiaries
- Coordinate with operations, agent network, and customer support teams
- Monitor project timelines, deliverables, and KPIs
5. Compliance & Risk Management
Ensure full compliance with:
- Central Bank of Myanmar (CBM) regulations
- AML/CFT policies
- International best practices for financial services and donor compliance
Work closely with compliance and legal teams to mitigate risks
6. Service Excellence & Continuous Improvement
- Drive service excellence across all disbursement programs
- Monitor partner satisfaction and resolve escalations
- Analyze performance data to improve service delivery and operational efficiency
- Introduce best practices for beneficiary experience and partner engagement
7. Leadership & Team Management
- Lead and mentor Assistant Manager(s) and junior team members
- Provide guidance on partnership management, execution, and reporting
Foster a high-performance, collaborative team culture