Observe and document departmental workflows and business processes.

Assist in creating flowcharts and process diagrams.

Take clear notes during meetings, workshops and discussions.

Maintain and organize process documentation and folders.

Support the preparation of process reports and summaries.

Assist in drafting and formatting standard operating procedures (SOPs).

Ensure document naming consistency, and proper version control.

Help prepare training materials, posters or visual aids as needed.

Update templates and assist in documentation standardization.

Observe and document departmental workflows and business processes.

Assist in creating flowcharts and process diagrams.

Take clear notes during meetings, workshops and discussions.

Maintain and organize process documentation and folders.

Support the preparation of process reports and summaries.

Assist in drafting and formatting standard operating procedures (SOPs).

Ensure document naming consistency, and proper version control.

Help prepare training materials, posters or visual aids as needed.

Update templates and assist in documentation standardization.

Bachelor’s Degree in any field (preferred English, Business, Communications, or related.)

Fresh graduates are encouraged to apply; no prior experience required.

Basic proficiency in Microsoft Word, Excel and PowerPoint.

Willingness to learn tools such as Microsoft Visio, Lucidchart, or Smart Draw.

Strong attention to detail with an analytical and logical mindset.

Curious, Objective, and emotionally neutral approach to problem solving.

Good communication skills and ability to collaborate across departments.

Able to listen attentively and take accurate notes.