The Learning & Development Executive plays a vital role in supporting our organization's growth by implementing monitoring frameworks and sending regular reports on learning progress to various business units. The role responsibilities include administrative tasks to ensure the smooth execution of learning and development programs. The L&D Executive will assist in analyzing learning needs, implementing learning programs, coordinating development efforts, and analyzing outcomes.

Core Tasks

Learning and Development Administration

• Collaborate with business units to identify development opportunities and track training progress.
• Support the implementation of group policies and learning monitoring frameworks.
• Assist in the rollout and administration of the Learning Management System (LMS).
• Provide administrative support for learning and development programs.
• Partner with business units to highlight areas of improvement in training progress.
• Ensure compliance with organizational policies and procedures related to learning and development.
• Maintain accurate records and documentation for training activities.
• Assist in the coordination and scheduling of training sessions and workshops.
• Support the evaluation and analysis of learning initiatives to measure effectiveness and impact.

Performance Management Administration

• Support the administration of the performance management process, ensuring alignment with business objectives and facilitating regular feedback and development opportunities.
• Assist in providing guidance to managers on effective performance management techniques and best practices.
• Collaborate with relevant stakeholders to analyze performance data, identify trends, and suggest areas for improvement.
• Coordinate the performance management system by developing and monitoring performance evaluations, development plans, and improvement plans.
• Ensure the effective execution of the Performance Management Process on a monthly, quarterly, and yearly basis through organization and oversight.

Internal Communication & Customer Service Orientation  

• Offer assistance and guidance to line management regarding performance management procedures, ensuring clarity and effectiveness.
• Provide educational resources and support to managers for the implementation of development plans aimed at enhancing the skills and capabilities of their team members.
• Foster robust partnerships with business clients and internal customers to ensure alignment with current business needs and opportunities, particularly in relation to learning and development initiatives.
• Utilize effective communication, facilitation, and presentation skills to deliver in-house training sessions, emphasizing the importance of accurate and timely service delivery and customer satisfaction.
• Emphasize the importance of customer service orientation in all internal communication and training efforts, aiming to consistently deliver services accurately and on time to meet or exceed customer expectations.

The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.  

• Bachelor’s degree or Certificate in Human Resource Management, Business Administration, Psychology, or a related field.
• Minimum of 3 years of relevant professional experience
• Proficiency in both written and verbal communication in English and Burmese.
• Proven experience in operating a Learning Management System (LMS), preferably in an administrative capacity.
• Demonstrated proficiency in operating a Human Resources Information System (HRIS), preferably in an administrative role.
• Familiarity with data analysis tools and techniques, such as Microsoft Power BI or Tableau and Microsoft Excel being essential.
• Proficiency in using collaboration and project management tools, such as Microsoft Teams.
• Ability to collaborate closely with multiple stakeholders across diverse companies.
• Capacity to provide objective coaching, mentoring, and professional development to team members.
• Possesses a pleasant demeanor with a service-oriented mindset and adeptness in building strong relationships.
• Exhibits a results-oriented approach, with a strong sense of independence, responsibility, and a collaborative spirit as a team player.