Retail Operations Manager in Yangon

Retail Operations Manager

(Operations Manager)

Capital Diamond Star Group (CDSG)

Dawbon | Yangon

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Retail Operations Manager

Capital Diamond Star Group (CDSG), Dawbon | Yangon

Retail Operations Manager

Capital Diamond Star Group (CDSG)

Retail Operations Manager

(Operations Manager)

Capital Diamond Star Group (CDSG)

Myanmar - Yangon

Dawbon | Yangon

03 Jul 2025

Experience level

Manager

Job Function

Management

Job Industry

Retail/Wholesale

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

To be responsible for the effective performance management of the Store Operations, Shop Managers and Promoters.
Responsible for the management of all retail activities, taking overall responsibility for the recruitment with HR support, management and support of Staffs.
To ensure that shops operating in achieve set income and profit targets.
To effectively recruit, induct, lead, manage, train and develop Retail Managers and Casual staffs to agreed procedures and standards.
To give support to staffs so they have the opportunity to develop their skills in the role and to achieve growth in sales.
To represent the trading business and communicate externally as required.
To promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently.
To maintain and develop beneficial working relationships with other Stakeholders to further the organisation’s objectives, including appropriate attendance at Management Team meetings.
To ensure awareness and account for competition, retail sector trends and current trading opportunities.
To manage the instore warehouse operation.
To monitor stock in shop, ensuring there are adequate supplies.
Responsibility for maintaining shops both freehold and leasehold to an acceptable standard, complying with both safety standards and planned preventative maintenance.
To collate information and other statistical reports on shops’ progress, or action planning as required, ensuring timely and accurate reporting of all aspects of administration, following up issues of discrepancies as required.
To ensure policies, procedures, guidelines and legislation comply with the Retail SOP guidelines.
To providing regular feedback to assist with, motivation, performance management and continued support.

Open To

Male/Female

Job Requirements

Minimum 7 years of experience in related field, retail background will be advantage
Excellent communication skills, problem solving skills and negotiation skills
Advanced MS Office (Word, Excel, PowerPoint)
Any graduate, with related diplomas holder

What We Can Offer

Benefits

-Competitive salary
-Performance based annual bonus
-Telecommunication allowance
-Health Insurance

Highlights

-Fun Working Environment
-Join a winning team
-You can make a difference

Career Opportunities

-Career Development
-Learning Opportunities
-Promotion Opportunities

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