OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Senior IT Officer (MFI)

(IT Support)

Capital Diamond Star Group (CDSG)
Dagon | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Apply Here
Company Profile Jobs From this Company 44
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Senior IT Officer (MFI)

Capital Diamond Star Group (CDSG)
Yangon
Apply Here

Senior IT Officer (MFI)

(IT Support)

Capital Diamond Star Group (CDSG)
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Dagon | Yangon
  1 Post
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Daily call activities with the vendor on service request tracker.
  • Act as the primary liaison between End user and System vendors.
  • Ensure system availability, performance, and security compliance.
  • Ensure to meet for data security, regulatory, and audit and compliance requirements.
  • Monitor vendor performance and ensure compliance with agreements.
  • Maintain system documentation, including configurations and SOPs.
  • Evaluate, onboard, and manage IT vendors (software, hardware, cloud services).
  • Coordinate User Acceptance Testing (UAT) for system Fixed issue/ upgrades/new deployments.
  • Manage and Track and report UAT results, ensuring issues are resolved before go-live.
  • Available for some IT project planning and managing.
  • Troubleshoot system issues, perform root cause analysis, and implement fixes, new product creation.
  • Available to give user awareness training for IT SOP and Policy for end users.
  • Ensure IT policies and procedures align with company standards.
  • Provide remote and on-site support to branch offices for IT-related issues.
  • Documentations and IT stock inventory updates
  • Regular reporting to IT Department Head.
  • Available to Assist the IT Manager in budgeting and procurement processes.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in IT, Computer Science, or related field.
  • 5+ years in IT support, vendor management, and UAT/project coordination.
  • Strong communication, negotiation, and problem-solving abilities.
  • Fluent in English 4 skills.
  • Ability to manage stakeholders (vendors, branches, management).
  • Documentation and reporting
  • Office-based with occasional travel to branches.
  • May require after-hours support for critical system issues.

What we can offer

Benefits

Benefits will be provided according to company policy.

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

Apply for this Job

OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend