Sales & Revenue Management

• Achieve monthly and annual sales targets

• Monitor daily sales performance

• Develop strategies to increase walk-ins and conversions

• Handle high-value and VIP customers

2️⃣ Team Leadership

• Supervise sales executives and support staff

• Conduct daily sales briefings

• Train staff on product knowledge and selling techniques

• Monitor performance and discipline

3️⃣ Customer Service Excellence

• Ensure premium customer experience

• Resolve customer complaints effectively

• Maintain long-term customer relationships

4️⃣ Inventory & Stock Control

• Monitor stock levels and replenishment

• Coordinate with accounts for stock reconciliation

• Ensure proper tagging and pricing

• Supervise stock audits and physical verification

5️⃣ Security & Compliance

• Ensure adherence to security procedures

• Monitor CCTV and vault access protocols

• Maintain proper billing and documentation

6️⃣ Visual Merchandising

• Maintain showroom display standards

• Coordinate seasonal and festive promotions

• Ensure cleanliness and luxury presentation

Education

• Bachelor’s degree (Business/Commerce preferred)

🔹 Experience

• 5–8+ years in jewellery retail

• 2–3 years in supervisory/managerial role

🔹 Technical Skills

• Retail sales management

• Inventory control

• POS & ERP systems (e.g., Tally, SAP)

• Basic financial understanding

🔹 Soft Skills

• Strong leadership

• Sales-driven mindset

• Excellent communication

• High integrity and trustworthiness

• Problem-solving ability

🔹 Personality Traits

• Presentable and professional

• Customer-focused

• Detail-oriented

• Target-oriented