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Job Purpose

• To design, governance, and optimization of sales incentive schemes and payout calculations, enabling accurate, transparent, and timely reward mechanisms that drive sales performance in a telecom environment. The role is responsible for delivering data-driven insights across Sales and Marketing, supporting strategic decision-making and continuous performance improvement.
• This position the implementation and enhancement of reporting systems and processes, ensuring high-quality, scalable, and efficient delivery of business-critical outputs. It requires close collaboration with cross-functional stakeholders, including Finance, IT, and Operations, to ensure alignment, data integrity, and successful execution of initiatives.
• Fostering a culture of accountability, precision, and continuous improvement, while applying strong analytical, problem-solving to achieve organizational goals.

Key Responsibilities

• Designing, implementation, and governance of sales incentive schemes and payout models aligned with GTM strategies and business objectives
• Develop, validate, and automate accurate and timely scheme payout reports, ensuring strict adherence to defined business rules and criteria
• Partner with Finance and Sales teams to ensure transparency, accuracy, and audit readiness of incentive calculations and disbursements
• Monitor and analyze Sales, Marketing, and Network KPIs to evaluate scheme effectiveness and recommend data-driven improvements
• Drive automation of recurring reports and dashboards using BI tools, reducing manual effort and increasing data reliability
• Collaborate cross-functionally with IT, Operations, Marketing, Network, and Regional teams to ensure data alignment and consistency
• Translate complex datasets into intuitive dashboards and executive-level insights to support decision-making
• Support budgeting, forecasting, and target-setting processes through robust performance analysis
• The rollout, standardization, and optimization of reports and dashboards across departments
• Maintain strong attention to detail and uphold data integrity across all reporting and analytical processes

Education

• Bachelor’s or Master’s degree in:
• Data Analytics 
• Business Administration 
• Statistics 
• Engineering or related field

Experience

• 5–10 years in analytics, preferably in telecom or similar high-volume industries.
• Experience in sales and marketing analytics. 
• Proven track record in automation and BI implementation.

Technical Skills & Core Competencies (3 - 5 skillsets)

• Advanced proficiency in SQL and complex data querying across large-scale databases
• Extensive experience with BI and data visualization tools (e.g., Power BI, PostgreSQL)
• Strong analytical mindset with the ability to interpret complex datasets and generate actionable insights
• Deep business acumen with a solid understanding of telecom KPIs and performance drivers
• Proven stakeholder management skills, with the ability to influence and align cross-functional teams
• In-depth understanding of customer recharge behavior and usage patterns
• Hands-on experience with telecom products, including voice, data, VAS, and broadband services
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, MS Access), including macro development
• Expertise in data analysis, reporting, and dashboard development to support business decision-making
• Strong knowledge of database management concepts and data architecture
• Demonstrated ability to solve complex business problems with attention to detail and structured thinking
• Excellent communication skills, with the ability to present technical insights clearly to non-technical stakeholders