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Customer Service Supervisor

Myint Thukha Nadi A Group of Companies
| Yangon
Verified This job has been verified by the company as a real job vacancy.
16 Oct 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Supervisor

Myint Thukha Nadi A Group of Companies
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Trading/Distribution/Import/Export

Job Type

Full Time

Job Description

A Good Opportunity for ..

• Ordering of textbooks and merchandise in compliance with acceptable inventory levels.
• Provided outstanding customer service by interfacing with college faculty, staff and students such as quickly and efficiently resolving any problems with book orders ensuring good campus relations.
• Store stock shipments as needed. Developed inventory plans with store manager to maintain proper levels to meet customer demands.
• Coordinated sales promotions and book signings in a pleasantly aesthetic manner.
• Reaching the targets and goals set for your area
• Establishing, maintaining and expanding your customer base
• Servicing the needs of your existing customers
• Monitoring your team's performance and motivating them to reach targets
• Compiling and analyzing sales figures
• Possibly dealing with some major customer accounts yourself
• Collecting customer feedback and market research
• Reporting to senior managers
• Keeping up to date with products and competitors

Open To

Male/Female

Job Requirements

• Highly proficient in Microsoft Office Suite programs, especially Excel and Word
• Familiar with email, web mail and Microsoft outlook
• Knowledge of conflict resolution techniques
• Management or supervisor experience
• Customer service experience
• Project management experience
• Bachelor Degree
• Diploma in Customer Service or equivalent

What We Can Offer

Benefits

Overtime Payment

Highlights

Office Time : 09:00 AM to 06:00 PM

Day Off : Sat, Sun & Gazetted Holidays

Career Opportunities

Training Provided