Job Summary

The Administrative and Business Development Assistant Manager oversees administrative systems, contract management, and business growth initiatives for our wellness and healthcare retail outlets. The role ensures smooth operations, regulatory compliance, effective vendor and landlord relationships, and sustainable retail expansion.

Job Description

Administrative & Operations
    •    Manage daily administrative operations for head office and retail outlets.
    •    Develop, implement, and monitor SOPs for retail and office operations.
    •    Coordinate with pharmacy, procurement, warehouse, finance, and HR teams.
    •    Ensure compliance with healthcare retail regulations and company policies.
    •    Prepare operational reports, documentation, and management updates.

Contract Management 
    •    Manage and maintain all contracts and agreements, including:
    •    Shop rental and lease agreements.
    •    Supplier, distributor, and vendor contracts.
    •    Service agreements and MOUs.
    •    Monitor contract terms, renewal dates, compliance, and obligations.
    •    Coordinate with management on contract negotiation, review, and renewal.
    •    Ensure proper documentation, filing, and record-keeping of all contracts.
    •    Liaise with landlords, suppliers, and partners regarding contractual matters.

Business Development & Retail Growth
    •    Support expansion and performance improvement of wellness and healthcare outlets.
    •    Identify new product lines, suppliers, brands, and partnership opportunities.
    •    Assist in sales analysis, inventory control, and outlet performance monitoring.
    •    Support merchandising, promotions, and marketing coordination.
    •    Assist with new outlet setup, renovations, and operational readiness.

Coordination & Management
    •    Act as a communication bridge between management and outlet teams.
    •    Monitor workflow efficiency and recommend operational improvements.
    •    Support staff coordination and operational discipline across outlets.

Job Qualifications
    •    Bachelor’s degree in Business Administration, Management, or a related field.
    •    Minimum 3–5 years’ experience in administration, retail operations, business development, or contract coordination.
    •    Experience in healthcare, pharmacy, wellness, or retail sector is a strong advantage.
    •    Basic understanding of contract terms, leasing, and vendor agreements.
    •    Strong organizational, coordination, and leadership skills.
    •    Good communication, reporting, and problem-solving abilities.
    •    Proficient in MS Office and reporting tools.