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Key Responsibilities

• Training Delivery & Facilitation: Deliver and facilitate engaging internal training programs, workshops, and development initiatives covering soft skills, compliance, supervisory techniques, and leadership development.
• Needs Assessment & Program Design: Conduct regular training needs assessments (TNAs) to identify skill gaps. Collaborate with Subject Matter Experts to design practical, blended training materials and guides.
• Onboarding & Orientation: Plan, coordinate, and deliver comprehensive orientation programs for new hires to ensure smooth organizational integration.
• End-to-End Coordination: Manage all training logistics, including scheduling, venue arrangement, stakeholder communication, and external training vendor coordination.
• Evaluation & Data Analysis: Gather post-training feedback, monitor training effectiveness, and analyze participation and completion rates to recommend process improvements.
• Administration & Reporting: Maintain accurate, up-to-date training records, attendance sheets, and documentation. Prepare comprehensive monthly, quarterly, and yearly training reports.
• Learning Culture & Development: Support coaching, mentoring, and engagement initiatives to cultivate a strong learning culture that reinforces performance and growth.
• Employee Engagement & Culture Events: Assist in organizing corporate cultural events, festivals, and team-building activities to promote employee alignment and engagement.

• Any Bachelor’s Degree. Professional certification in Training & Development is highly preferred.
• 3 to 5 years of proven experience in Training Delivery as a Trainer or Facilitator. Experience in the banking industry is a strong advantage.
• Strong background in applying adult learning theories and methodologies.
• Excellent training design, presentation, and facilitation skills for all employee levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with digital training tools, learning delivery systems, and e-learning platforms.
• Good Communication skill , Interpersonal Attributes