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Assistant Operation Manager(KBZSC)

(Operation staff)

KBZ Bank
Pabedan | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
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Assistant Operation Manager(KBZSC)
KBZ Bank, Pabedan | Yangon
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Assistant Operation Manager(KBZSC)

KBZ Bank
Yangon
Apply Here

Assistant Operation Manager(KBZSC)

(Operation staff)

KBZ Bank
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Pabedan | Yangon
  1 Post
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Coordinate daily customer services operations relate with issues.
  • Track the process of daily, monthly reports.
  • Manage day-to day operations staff and software.
  • Manage and motivate operations staffs to them perform.
  • Coach and support new and existing staffs.
  • Communicate with clients and evaluate their needs.
  • Handle complaints walk-in, phone customer calls.
  • Make sure staffs adhere to company’s policies and guidelines.
  • Prepare daily trade report to SECM foreign participation.
  • Negotiate with the legal officer to require customer issues (deceased case, KYC).
  • Set up and update trading accounts with personal information.
  • Monitoring KYC of clients and verify details.
  • Respond to customer requests via telephone and email.
  • Negotiate with IT team for software issue.
  • Contact person of operations team with YSX, SECM and corporate clients.
  • Report to YSX shareholder lists as per request from listing companies.
  • Prepare for new listing company to share dematerialization process.
  • Account opening process with trading team VIP clients individual and corporate onsite.
  • Reconciliation with YSX and KBZSC daily trading amount.
  • Monitoring daily trading on operations polices.
  • UAT test with YSX and internal departments.
  • Arrange office requirement and marketing materials.
  • Prepare audit process to SECM yearly.

Open To

Male/Female

Job Requirements

  • Any graduated.
  • Proficient in KYC/AML standards and preparing mandatory reports for SECM and YSX.
  • Proven ability to manage, motivate, and coach operations staff to ensure policy compliance.
  • Strong skills in handling customer complaints and coordinating with IT for software/UAT testing.

What we can offer

Benefits

Quarterly Bonus
Ferry (YGN area)
Uniform
Health Care Support

Highlights

International Standards
Leading Bank in Myanmar

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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