Assistant Operation Manager(KBZSC)

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Assistant Operation Manager(KBZSC)

KBZ Bank

Pabedan | Yangon

1 Post

Company Profile Jobs From this Company 129

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Assistant Operation Manager(KBZSC)

KBZ Bank, Pabedan | Yangon

Assistant Operation Manager(KBZSC)

KBZ Bank

Assistant Operation Manager(KBZSC)

KBZ Bank

Myanmar - Yangon

Pabedan | Yangon

1 Post

09 Mar 2026

Experience level

Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Coordinate daily customer services operations relate with issues.
Track the process of daily, monthly reports.
Manage day-to day operations staff and software.
Manage and motivate operations staffs to them perform.
Coach and support new and existing staffs.
Communicate with clients and evaluate their needs.
Handle complaints walk-in, phone customer calls.
Make sure staffs adhere to company’s policies and guidelines.
Prepare daily trade report to SECM foreign participation.
Negotiate with the legal officer to require customer issues (deceased case, KYC).
Set up and update trading accounts with personal information.
Monitoring KYC of clients and verify details.
Respond to customer requests via telephone and email.
Negotiate with IT team for software issue.
Contact person of operations team with YSX, SECM and corporate clients.
Report to YSX shareholder lists as per request from listing companies.
Prepare for new listing company to share dematerialization process.
Account opening process with trading team VIP clients individual and corporate onsite.
Reconciliation with YSX and KBZSC daily trading amount.
Monitoring daily trading on operations polices.
UAT test with YSX and internal departments.
Arrange office requirement and marketing materials.
Prepare audit process to SECM yearly.

Open To

Male/Female

Job Requirements

Any graduated.
Proficient in KYC/AML standards and preparing mandatory reports for SECM and YSX.
Proven ability to manage, motivate, and coach operations staff to ensure policy compliance.
Strong skills in handling customer complaints and coordinating with IT for software/UAT testing.

What we can offer

Benefits

Quarterly Bonus
Ferry (YGN area)
Uniform
Health Care Support

Highlights

International Standards
Leading Bank in Myanmar

Career Opportunities