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Customer Care Executive

(Customer Service Assistant)

Myanmar Information Highway
Yankin | Yangon
Verified This job has been verified by the company as a real job vacancy.
1 day ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Care Executive

(Customer Service Assistant)

Myanmar Information Highway
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our services so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Follow up all complaints until customers get good service and are satisfied.

Open To

Male/Female

Job Requirements

•    Bachelor’s degree in any relevant field (Telecommunication and Engineering background knowledge is preferable)
•    Strong ability to deal with customer complaints
•    Proficient in MS office word, excel, and PowerPoint.
•    Must have experience with customer support
•    Good command of English 
•    Willing to learn and improve one's skill 
•    Minimum 2 years experience in the customer service field
•    Can work 24/7 shifts and under pressure.
 

What We Can Offer

Benefits

Over Time Payments

Highlights

Make a difference

Career Opportunities

Learn new skills on job

Apply for this job

OR

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

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