English
Customer Service Associate
(Customer Service Assistant)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Big Opportunity for ...
• To the primary contact for customers regarding delivery status, requests, and inquiries.• To receive, log, and coordinate delivery requests with operations and route planning teams.• To record track, and monitor orders using CRM and delivery performance systems.• To provide timely updates on ETAs, delays, and service issues in a professional manner.• To support express and routine operations by prioritizing urgent requests appropriately.• To maintain accurate records of customer interactions and service performance.• To escalate issues or service risks to the Express Service Lead when required.• To support additional responsibilities and flexible working hours as required to support operational needs.
Open To
Job Requirements
• Experience in customer service, coordination, or operations support roles.• Strong communication skills with the ability to handle time-sensitive situations calmly.• Basic understanding of delivery operations or logistics is preferred.• Good organizational skills and attention to detail.• Comfortable using systems, email, and basic reporting tools.
What we can offer
Benefits
Highlights
Career Opportunities
Apply for this Job
Can you work on Saturday alternatively?
Can you work in South Dagon Township?
More Similar Jobs
Customer Service Documentation Executive(Logistic)JT1_85_JF_Exp_Loc
Customer Service OfficerJT1_85_JF_Exp_Loc
Customer Service ExecutiveJT1_85_JF_Exp_Loc
Customer Service SpecialistJT1_85_JF_Exp_Loc
Customer Service StaffJT1_85_JF_Exp_Loc
Front Office AssociateJT1_85_Loc
Customer Service Account Receivable ExecutiveJT1_85_Loc
Customer Services ExecutiveJT1_85_Loc
Customer Service AssistantJT1_85_Loc
Sales & Customer Service Executive (YGN / MDY)JT1_85_Loc
Customer Service Order ExecutiveJT1_85_Loc
Customer Services Staff (Front Office)JT1_85_Loc
Share with a Friend