A Big Opportunity for ...
- Oversee and manage customer inquiries and car rental reservations efficiently.
- Ensure timely and accurate booking confirmations and related documentation.
- Address customer queries and resolve issues promptly to maximize satisfaction.
- Work closely with the sales team to finalize contracts and confirm reservations.
- Serve as the primary contact for handling escalated customer concerns.-Prepare and update daily, weekly, and monthly sales and booking reports.
- Issue invoices for short-term rentals and Ensure billing accuracy.
- Maintain accurate records of bookings and internal documentation.
- Monitor and manage vehicle supplies, ensuring control sheets are regularly updated.
- Operate and manage the online booking platform and POS systems effectively.
- Coordinate smooth vehicle deliveries and collections, including after-hours support when needed.
- Continuously improve booking processes to increase efficiency and enhance customer satisfaction.