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Customer Service Staff

Myanma Awba Group
Mayangone | Yangon
Verified This job has been verified by the company as a real job vacancy.
Today
Recruiter active 31 mins ago The recruiter at this company was last active reviewing applications.
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Customer Service Staff

Myanma Awba Group
Recruiter active 31 mins ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Agriculture/Forestry/Fishing

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • For lower Myanmar, make daily phone calls to sales representatives and sales centers listed in the daily sales invoices to confirm whether the ordered products have been delivered, whether there are any leakages or damages, and whether the delivered items match the sales invoices.

  • Contact sales representatives to inquire about any requirements related to the company, financial matters, order processors, provincial supervisors, area managers, field staff, and any other necessary support for the Lower Myanmar region.

  • If any products delivered to the representatives are found to be leaking or damaged, arrange replacement within 10 days  and handle the process according to the company's leakage/damage policy.

  • In accordance with the leakage/damage policy, coordinate with the responsible personnel from Yangon Piti Pyinsone Company to arrange product replacements.

  • Follow up with representatives to confirm whether the replacement items have been received.

  • If products have not been received despite invoices being issued for several days, contact delivery staff from Piti Pyinsone Company and send delivery receipts to the representatives.

  • Submit a daily report to senior management detailing all calls made and tasks completed.

  • Submit a weekly report to senior management.

  • Submit a monthly report to senior management regarding the monetary value of leakages and damages.

  • For promotional items provided by the company to sales representatives (such as bags, T-shirts, etc.) and sample items that need to be sent to the TMT team, coordinate and arrange distribution for the Lower Myanmar region and verify delivery receipts upon arrival.

Open To

Male/Female

Job Requirements

  • Must be a graduate.

  • Must be proficient in using Microsoft Office.

  • Must have good interpersonal skills and the ability to coordinate effectively with all departments.

  • Must possess problem-solving skills.

  • Must be able to work collaboratively as part of a team.

  • Must have general knowledge related to the products.

  • Must be able to complete tasks within the specified timeframe.

  • Must be able to work under pressure.

What We Can Offer

Benefits

Yearly salary increment.

Highlights

Join an experienced team.

Career Opportunities

Promotion opportunities.

Apply for this job

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Agriculture/Forestry/Fishing

Min Education Level

Bachelor Degree

Job Type

Full Time

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