An Excellent Opportunity for ...
Student Counseling Support: Assist in guiding students on course selection, career pathways, and academic planning.
Program Coordination: Help organize workshops, training sessions, and education fairs.
Client Communication: Respond to inquiries from students and parents via phone, email, and messaging platforms.
Administrative Tasks: Maintain student records, prepare reports, and support senior consultants.
Market Research: Collect feedback and analyze education trends to improve services.
Collaboration: Work closely with senior consultants, trainers, and academic staff to ensure service quality.
📨 Messaging & Communication Duties
Reply to student and parent inquiries through Messenger, Viber, WhatsApp, and Email.
Provide quick responses to FAQs (course fees, schedules, admission requirements).
Escalate complex queries to senior consultants while maintaining professional tone.
Draft follow-up messages for appointment reminders, feedback requests, and service updates.
Maintain a response log to track communication efficiency.