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Responsibilities:

1. Human Resources Management:

   • Develop and implement HR policies, procedures, and best practices.
   • Manage the recruitment and selection process, including job posting, screening, interviewing, and onboarding of new employees.
   • Oversee employee performance management, including performance reviews, goal setting, and career development.
   • Provide guidance and support on employee relations, disciplinary actions, and conflict resolution.
   • Ensure compliance with labor laws, regulations, and company policies.
   • Plan and coordinate training and development programs for employees.
   • Maintain accurate employee records and HR databases.

2. Administrative Operations:

   • Oversee the smooth functioning of the administrative department.
   • Manage office facilities and supplies, ensuring a well-maintained and organized work environment.
   • Develop and implement administrative policies and procedures to improve efficiency.
   • Coordinate travel arrangements and accommodation for employees, when necessary.
   • Manage vendor relationships and negotiate contracts for office equipment and services.
   • Monitor and maintain office budgets, expenses, and financial records.
   • Provide support for company events, meetings, and conferences.

3. Team Leadership:

   • Lead, coach, and mentor the HR and administrative team.
   • Set department goals and objectives in alignment with company strategies.
   • Delegate tasks, monitor progress, and provide constructive feedback.
   • Foster a positive and collaborative work environment.
   • Encourage professional development and growth within the team.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus.
• Proven experience in HR management and administration, preferably in a retail or similar industry.
• Strong knowledge of labor laws, regulations, and HR best practices.
• Excellent interpersonal and communication skills.
• Demonstrated leadership abilities and team management experience.
• Detail-oriented with strong organizational and problem-solving skills.
• Proficient in HRIS and other relevant software applications.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.