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Key Responsibilities:

Strategic HR & Policy Management

• Develop and implement HR & Admin policies, the employee handbook, and Standard Operating Procedures (SOPs).
• Oversee duty assignments and responsibilities within the HR & Admin Department.
• Prepare all necessary monthly and quarterly HR reports to Management.

 Recruitment, Onboarding & Talent Development

• Manage end-to-end recruitment, including job postings, candidate screening, interviews, and offer issuance.
• Coordinate effective onboarding and induction for new hires.
• Identify training needs and coordinate relevant professional development programs.
• Implement and manage performance appraisal systems, ensuring regular feedback and goal setting.
• Support managers in conducting performance reviews and developing performance improvement plans.

Compensation, Benefits & Compliance

• Oversee monthly salary calculation, ensuring timely payment.
• Handle all employee benefits and leave entitlements in accordance with legal requirements, including SSB calculations.
• Ensure confidentiality and data protection of all employee records.
• Ensure proper handling of all related payment approvals through payment software.
• Employee Relations & Communication
• Manage employee relations, including disciplinary actions and grievance resolution.
• Draft and issue official announcements and internal HR communications.
• Respond to employee queries and resolve issues professionally and promptly.
• Participate in town-hall meetings, staff parties, and company events as needed.

Office & Retail Administration

• Oversee general office operations for a smooth and efficient work environment.
• Maintain and enforce all office and HR-related policies and procedures.
• Manage office supplies, equipment, and vendor relationships (e.g., cleaning, IT support).
• Coordinate and manage outsourced services related to IT, office maintenance, and software.
• Collaborate with retail operations to meet store administrative needs, including uniform management and staff scheduling support.
• Maintain and organize all company documents, contracts, and administrative records.
• Perform ad-hoc tasks and assignments as required by business needs.

• Any Graduate but more preferable with Diploma in HR Management (or) Diploma in Business Management.
• Must have a minimum of 3 years of experience in the HR field.
• Must have expected computer skills (Word, Excel, PowerPoint).
• Understanding HR and Admin management principal and being able to work independently.
• Understanding of Labour law.
• Have familiarity with the Human Resource software and applicant tracking system.
• Good communication and negotiation skills able to engage with all levels of employees.
• Excellent interpersonal relationships and communication
• Chinese Language Proficiency (HSK Level 4 and above)