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Organizational Development Manager

AYA Bank

Organizational Development Manager

AYA Bank
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
13 Jan 2023

Experience level


Job Function

HR, Training and Recruitment

Min Education Level

Bachelor Degree

Job Description

Performance Management

  • Provide support to middle and senior managers to cascade and communicate their key performance indicators to their team members and develop performance goals that are aligned to business requirements.

  • Deliver effective communications on performance management programs and policies to the people, ensuring that they understand how they will be evaluated, rewarded, or developed, according to their performance evaluation.

  • Provide communications toolkit and support to middle and senior managers to communicate performance evaluation ratings to their individual staff professionally on a one-to-one basis.

  • Work together with Employee Relations Officer to resolve any grievances related to performance evaluation outcomes raised by employees.

  • Maintain proper records of performance reviews and ensure sensitive information are securely stored or destroyed for privacy and confidentiality.

  • Evaluate and report the effectiveness of performance management system and its related communications efforts by analyzing data and feedback and developing continuous improvement actions.

Technology and Operational Excellence

  • Review the range of HR services against their corresponding HR service delivery channels critically to identify opportunities for continuous improvement of service quality or costs reduction.

  • Design and plan various aspects of the HR operating model to deliver HR services as set out in service management framework and in accordance with HR policies.

  • Implement HR transformation programs to improve the effectiveness of HR service delivery and cost efficiency for the bank.

  • Adopt a service-oriented mindset and people-centricity in dealing with workforce and business stakeholders,

  • Design feedback mechanisms to gather inputs on effectiveness of HR processes from lines of busines

Organization Development Initiatives

  • Support the organizational diagnosis exercise to assess and analyses the current state and identify opportunities for organization development and/or change interventions.

  • Brainstorm the organization development and/or change interventions to drive and facilitate organization development and/or change in accordance with the bank’s direction.

  • Monitor the progress and the initiatives and interventions and make the regular report to Head of OD.

  • Execute broad-based communications strategy to articulate the business case, importance and impact of organization

    development and/ or change interventions on the overall business objectives.

  • Execute stakeholder engagement activities to manage highly influential stakeholders to support organization development

    and/or change interventions.

Implement HR Management Systems

  • Identify the operational needs for HR Management System

  • Support Head of OD to get insightful business case presentation for new system implementation or system enhancements to

    senior management to obtain budget

  • Determine system functionalities and customizations to be incorporated in HR Management System.

  • Implementation and roll-out of HR Management System

  • Ensure the day-to-day vendor management for the HR Management System

  • Monitor compliance of HR systems with data and regulatory requirements

  • Recommend improvement opportunities to HR processes and corresponding HR policies

  • Evaluate effectiveness of HR systems and processes against requirements, objectives and user need

Managing team operations and performance

  • Manage team resources to ensure adequate staffing and capability levels

  • Provide coaching and advice to junior team members

  • Justify the resources required to support changes in resources, procedures, systems, or technology within the function


Open To


Job Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Industrial Psychology, or related field required.

  • Understanding local labor law and best practices

  • SHRM-CP/ PHRi holders are preferable.

  • Minimum 5 years of experience in working knowledge of related functional areas such as recruitment and selection, learning and development, rewards and employee relation.

  • Good verbal and written communication skills.

  • Good interpersonal and technical support skills.

  • Good organizational skills and attention to detail.

  • Strong analytical and problem-solving skills.

  • Familiarity with human resources policies and procedures to ensure the HRIS meets organizational needs and goals.

  • Ability to keep information confidential.

  • Proficient with Microsoft Office Suite or related software.

  • Thorough understanding of functional analysis and system design.

  • Proficient with or the ability to quickly learn the organizations HRIS, payroll, and similar employee management software.

  • Experience in HR Technology and analytical skill are highly preferable.

What We Can Offer


- Overtime
- Staff Credit Card, Loan & HP
- Staff Welfare Support
- Provident Fund Saving Scheme


- Happy Working Environment
- Young and Dynamic Team
- Learning Opportunities & Career Development

Career Opportunities

- Required Skill Trainings

About Our Company

AYA Bank; which was licensed by the Central Bank of Myanmar on 2nd July, 2010, is the country’s second largest bank with more than (3.2) million customers and (262) branches. Our large and loyal customer base has been one of the key drivers of our success, allowing us for rapid growth over the years. With regard to its portfolio, the paid up capital of AYA Bank stood at MMK (140) Billion, assets at MMK (7) Trillion and equity at MMK (309) Billion. As a member of the United Nations Global Compact (UNGC), AYA Bank is committed to implement global standards in corporate governance and compliance best practices in its management and operations.
Our primary business strategy is to provide comprehensive banking and related financial solutions through the initiatives of enabling growth and enriching lives. The bank has also attracted and retained talented staff with both domestic and international exposure and has invested significantly in Learning & Development as a way to ensure long-term sustainable growth for the communities it serves.
In Myanmar, we are the leading provider of Auto Loan Product, with the market share of 34% in new car lending market. Taking the drive to cashless transactions and payments, AYA Bank has transformed 52% of active customers to Digital Banking. Management consistently creates significant value to strategic investment partners, driven by digitalization, human resource development, innovative products and services across all customer segments. The bank continues to focus on deepening relationships with customers, providing best-in-class customer service, and leveraging technology as the enabler to rapidly expand the customer base. The bank also aims to further strengthen its governance, risk and compliance structure as a measure to ensure balance and sustain growth.