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ROLE PURPOSE

The Relationship Manager - Transaction Banking will be executing Yoma Bank’s corporate banking business strategy with a view to achieving targeted revenue growth, work towards achieving stakeholder’s business objectives by offering a variety of corporate banking services and solutions, including but not limited to transaction banking services, loans, deposits and trade finance products.

KEY RESPONSIBILITIES

• Responsible for processing a variety of financial transactions, such as account services, payroll services, card services, mobile banking, and digital services etc.
• Develop and manage a portfolio of large credit relationships
• Provide financing recommendations that are tailored to clients’ needs through synthesis and evaluation of overall assessment of clients
• Monitor credit relationship to ensure ongoing compliance with the approved terms and conditions
• Review the existing clients’ relationship at intervals to ensure in consistent with the Bank’s policies and guidelines
• Pitching new to Bank clients. Establish contact, rapport and credibility with the prospective clients to influence key decision makers to start the relationship with the organization
• Direct and supervise ongoing clients’ management by monitoring clients’ financing implementation plans
• Preparing and writing credit papers for clients under the portfolio
• Maintain a detailed and current understanding of the industry; current market structures; regulatory requirements and issues to ensure that opportunities are realized and the risks are mitigated appropriately
• Maintain a low delinquency rate by closely monitoring customers’ conduct of accounts and proposing relevant restructuring strategies for distressed customers

Knowledge & Skills

Essential 

• Ability to work on assigned duty roster
• A customer-centric approach with a focus on providing exceptional service to clients
• A strong work ethic and a commitment to ethical and professional behavior

Desirable

• Strong analytical and problem-solving skills
• Excellent communication skills (written, spoken, email)
• Efficient execution of assignments within short period

Education & Special Training

• Bachelor's degree in finance, business, economics, accounting or a related field

Experience 

Essential  

• Minimum 2 year of sales experience or customer service experience in banking, financial institutions, or hospitality industries

Desirable

• 3 years’ experience in transactional banking sector

Languages

• Fluent in Burmese and English