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Service Relationship Manager

Asia General Holding Co.,Ltd
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
3 days ago

Experience level

Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

•Participate in developing department goals, objectives, systems and production After Sales services

•Expand knowledge about products, services, sales techniques and business communication to provide consistently improved assistant

•Enhance, build and grow relations with business, customer and teams

•Conduct site visits as needed in addition to conference calls and email communications

•Deliver high-quality content and messaging to drive Customer service, experience and sales growth

•Share and maintains appropriate account documentation

•Obtains and communicate timely and relevant information such as competitive insights to all relevant areas within the Customer Service and Business Environment

•Old customers' use of goods, To carry out customer service and technical support satisfaction surveys/analysis and re-service processes

•Must be able to perform CRM procedures

•Profit business areas by gathering data

•Share intelligence with key internal business partners

•Conduct market research studies and analyze.

•Conduct economic and commercial surveys to identify potential markets for services.

•Set specific marketing strategy planning (Mid-term/Yearly marketing strategy, Product portfolio strategy) that align with the overall corporate direction and business goals.

•Develop pricing strategies, balancing firm objectives and customer satisfaction.

•Formulate, direct and coordinate marketing activities and policies to promote services, working with Commercial manager.

Open To

Male/Female

Job Requirements

•Possess a recognized degree preferably in BE (EP), Economics or Business, coupled with 3 to 5 years experiences in a similar field.

•BE (EP) or Any Graduate with MBA/BM/Marketing.

•Previous relationship management and Business development/Sales skills are required

•Knowledge preferably in Transformer, Panel and Generator Service Maintains

•Team playing

•Willing to travel

•Proficiency in Microsoft office

•Excellent interpersonal & intellectual skill

•Excellent English language skill

•Good presentation, team playing & leadership skill

•Proper decision-making skill and management skill

•Ability to work in team, also independently

What We Can Offer

Benefits

.Attractive Salary
.Lunch Provided
.Transportation Provided

Highlights

.International Standard
.Join an experienced team

Career Opportunities

.Training provided
.Learn new Skills on the job

About Our Company

Establishment in 2008, we have emphasized on manufacturing products of superior quality able to compete with international standards and provide our customers with satisfaction. Asia General is known throughout Myanmar as a manufacturer of a complete range switchgear panels, as well as power and distribution transformers designed to grant the reliability and efficiency required in utility, industrial, and commercial applications. We are a leader in switchgear panel and transformer manufacturing throughout Myanmar and offer liquid-filled and dry-type transformers, as well as services for complete life-cycle support, including replacement parts and components. HQ at Yuzana Tower and Factory at Hlaing Tar Yar. Our Products are Transformer, Panel and Switchgear. AG Transformer and switch gear operates a Quality Management System approved to ISO9001:2008 and ISO9001:2015.