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1. Develop and maintain the Training Plan in line with organizational goals, business needs, department priorities, and identified skill gaps.
2. Assess learning and development needs by working with department leaders and reviewing employee skills, competencies, and performance gaps.
3. Coordinate and oversee the training implementation process to ensure proper planning, resource arrangement, and smooth delivery of training programs.
4. Monitor training progress, attendance, completion, and follow-up actions to ensure planned training is completed effectively and within the agreed timeline.
5. Evaluate training feedback, learning results, and program effectiveness to report improvement areas and support future learning plans.
6. Manage and maintain accurate training, learning, competency, and People Development records to ensure data quality and audit readiness.
7. Coordinate People Development requirements for ISO audits by preparing supporting documents, maintaining records, providing audit evidence, and following up on corrective actions.
8. Lead the coordination of assigned People Development and organizational projects, including the BCGE Project and other, and ensure timely completion of project activities.
9. Facilitate performance management activities by supporting managers and employees in goal setting, performance reviews, feedback, and appraisal processes.
10. Coordinate employee engagement activities and gather employee feedback to support a positive and inclusive.
11. Support organizational development initiatives that improve teamwork, employee experience, work processes, productivity, and organizational culture.
12. Report people development related data and prepare regular reports to provide insights and support management decisions.
13. Manage coordination with department leaders, managers, employees, trainers, and P&C team members to ensure effective implementation of People Development activities.
14. Review and optimize training processes to improve efficiency, strengthen implementation quality, and ensure timely completion of People Development objectives.