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Leadership & Team Management
Supervise and support Daily HR operations such as General Administration, Recruitment, Benefits, and Employee Relations.
Provide guidance, coaching, and performance feedback to HR Leads. · Ensure HR team goals align with organizational objectives.
Performance Management & Appraisals
Monitor HR metrics and KPIs to assess effectiveness and drive improvements.
Conduct the periodic employee satisfaction surveys and implement the improvement strategies for the action plan.
Support functional managers in designing and driving performance appraisal systems and setting individual development plans.
Lead for performance appraisal process and EES as well as CoC completion.
Policy Development & Compliance
Develop, review, and update HR policies and procedures.
Ensure compliance with local labor laws and regulations.
Handle complex employee relations issues and escalate when necessary.
Recruitment & Talent Acquisition
Lead the full-cycle recruitment process and ensure timely hiring of qualified candidates.
Supervise job postings, interview processes, and final selections.
Collaborate with department heads to forecast hiring needs.
Training & Development
Identify training needs and coordinate learning and development initiatives.
Monitor and evaluate training effectiveness.
Maintain updated training records and ensure continuous employee development.
Facilitate internal promotion, transfer and wellness activities.
Compensation & Benefits
Oversee payroll, leave, and benefit administration and rewards frameworks.
Ensure accurate and timely processing of PIT, SSB and other statutory requirements.
Review and recommend changes to compensation structures.
Monitor compensation and benefits to ensure market competitiveness Employee Engagement & Relations
Foster a positive work environment and promote employee engagement.
Address grievances and disciplinary issues in a fair and consistent manner.
Conduct exit interviews and analyze feedback for improvement.
Reporting & Documentation
Review the HR reports compiled by HR Leads (weekly, monthly, etc.).
Ensure accurate record-keeping and data management.
Present HR updates and insights to senior management.
Administrative Operations Management
Overseeing day-to-day administrative functions to maintain an organized and productive office environment. Managing office supplies, coordinated facility maintenance, and ensured operational efficiency.
Managing the administration budget and Monitoring office expenses and ensuring cost efficiency.
Ad-hoc Duties
Lead or participate in cross-functional projects.
Handle special assignments as directed by senior leadership.