Job Purpose

This position will be responsible for driving the organization’s performance culture by managing key performance indicators (KPIs), overseeing performance management processes, and implementing reward strategies. The role will focus on aligning employee performance with business goals while ensuring effective recognition and reward programs are in place.

Key Responsibility

Performance Management

• Facilitate the end-to-end performance appraisal process, including goal setting, mid-year, and year-end reviews.
• Provide training and support to managers and employees on performance management frameworks and tools.
• Ensure timely feedback and performance reviews, supporting a culture of continuous improvement.

KPI Tracking

• Collaborate with department heads to identify and define key performance indicators (KPIs) for teams and individuals.
• Monitor and analyze KPIs to track employee and team performance against business objectives.
• Generate performance-related dashboards and reports for senior management review.

Rewards & Recognition

• Assist in designing and implementing reward and recognition programs that drive motivation and engagement.
• Benchmark compensation and rewards strategies to ensure competitiveness in the market.
• Collaborate with HR and leadership teams to design and execute employee recognition initiatives.

Stakeholder Collaboration

• Work closely with HR business partners and leadership teams to address performance and reward-related concerns.

Compliance & Best Practices

• Ensure all performance and reward processes comply with local labor laws and company policies.
• Stay updated on industry trends and best practices in performance management and rewards to recommend improvements.

Education

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Experience

• Min 3 years of experience in performance management, KPI tracking, and rewards.

Key Skillsets (3 - 5 skillsets)

1. Analytical Skills: Strong ability to analyze performance data and KPI trends.
2. Communication: Excellent verbal and written communication for stakeholder engagement and feedback delivery.
3. Attention to Detail: Accuracy in managing rewards programs and performance data.
4. Problem-Solving: Ability to recommend solutions to improve employee performance and engagement.
5. Tech Proficiency: Knowledge of systems and tools for KPI tracking and performance management (e.g., Power BI, MS Excel, etc).