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Key Responsibilities

• Talent Acquisition: Manage end-to-end recruitment for clinic personnel (Staff, Doctors, Therapists, Receptionists, and Sales/Marketing teams).

• Performance Management: Implement and monitor performance evaluation systems, KPIs.

• Employee Relations: Serve as the main point of contact for employee inquiries, handle grievance resolutions, foster positive workplace culture, and boost staff morale.

• Training & Development: Coordinate onboarding programs and liaise with clinic managers to arrange soft skills, customer service, and technical/beauty training for clinic staff.

• HR Operations & Payroll: Oversee attendance, leaves, shift rosters, payroll processing, and maintain accurate employee database/records.

• Policy & Compliance: Ensure clinic rules, health/safety standards, and local labor laws are strictly implemented and EC process.

Requirements

• Education: Bachelor’s Degree in Human Resources Management, Business Administration, or a related field (HR Diploma/Certification is preferred).

• Experience: Minimum 3–5 years of HR experience, with at least 1–2 years in a supervisory role (Experience in Aesthetic Clinics, Beauty & Wellness, Retail, or Hospitality industry is highly preferred).

• Skills:

  • Strong knowledge of local labor laws and modern HR practices.

  • Excellent interpersonal, communication, and conflict-resolution skills.

  • Interpersonal Skills.

  • Proficiency in MS Office (Excel, Word, PowerPoint) and HR software/systems.