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Business Process Owner

Shop.com.mm
Recruiter active 30 mins ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
13 Oct 2020

Experience level

Experienced Non-Manager

Job Function

Logistics, Distribution, Fleet

Job Description

  • Manage process documentation and facilitate teams training
  • Initiate continuous improvement initiatives with Logistic Managers
  • Synchronize processes across the BPOs team
  • Identify and evaluate Logistic investments required for the process
  • Monitor and report process performance through KPIs
  • Evaluate and troubleshoot process issues (data collection, data analysis, and process observations, etc…)
  • Manage operational problems escalation across the teams
  • Internal: BPO team, logistic teams, transport team, project managers, customer and seller support
  • External: Sellers and Third-Party Logistics

Open To

Male/Female

Job Requirements

  • Any graduate & other related diploma holders
  • Minimum 1/2 years of experience in Logistics field
  • Hardworking individual with outstanding academic performance
  • Prefer E-Commerce is a plus
  • Strong technical skills, especially MS Excel, Powerpoint and Google Drive
  • Fluent in Burmese and English 

What We Can Offer

Benefits

- An amazing opportunity to learn from colleagues across Asia, in more developed markets

Highlights

- An international company in a start-up setting
- A chance to learn in the biggest E-commerce Company in Myanmar

Career Opportunities

- Unmatched personal and professional growth
- Potential for overseas training
- Regional roles offered to outstanding over- performers

About Our Company

Shop is the leading online shopping in Myanmar, empowering thousands of sellers to connect with millions of customers. Shop provides immediate and easy access to 100,000+ products in more than 40+ categories.

To overcome the logistics challenge in Myanmar, Shop has built its own logistics company specifically designed for e-commerce operations - Shop Express (known as ShopEX) - to raise the standards for the industry. Shop is also helping existing and new logistics providers digitize.

In 2018, Shop (Daraz Myanmar) was acquired by Alibaba Group, and is proud to carry its part of the mission to 'make it easy to do business anywhere in the era of the digital economy'. As part of the Alibaba ecosystem, Shop is leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payments and logistics to drive growth in its markets.

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