Supervisor (Cash Operations )

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Ongo Myanmar

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Supervisor (Cash Operations )

Ongo Myanmar

Myanmar - Yangon

Full Time

1 week ago

Yangon

1 week ago

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Experience level

Experienced Non-Manager

Job Function

Finance, Accounting

Min Education Level

Bachelor Degree

Job Description

Responsible for managing cash operations as assigned by the Cash Operation Manager and Supervisors in their territory.
Draft way plan for collection and disbursement for new client and submit to Managers and supervisors for approval
Review and edit weekly way plan for Manager and supervisor approval.
Arrange resources according to the way plan and management resource utilization in effective manner
Responsible for daily resource management and reporting on efficiency of resource usage.
Liaise with client on collection and disbursement plan and schedule collections with internal staff
Oversee and supervise personnel from daily job assignment to cash balance and e money balance control
Responsible to monitor performance levels and quality control
Ensure compliance with health and safety and other legal requirements
Responsible to follow cash operations procedure as set by Ongo Management
Responsible for transaction upload in system
Responsible for document pick up, handling and control
Responsible for client daily report and management daily report
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments.
Manage route plan, way plans for cash collector
Check / reconcile inbound and outbound cash transactions

Open To

Internship

Male/Female

Job Requirements

Excellent written, verbal, active listening and communication skills, interpersonal skills
Excellent negotiation skills
Ability to work under pressure, to motivate big teams and achieve targets
Strong analytical, problem solving and critical thinking skills
Good knowledge of compliance and regulations
Experience in credit cycle processes including credit origination, assessment, restructuring & rescheduling.
Experience with collections systems and automated operations in logistics or services environment will be considered a plus.
Sufficient Excel skill

What We Can Offer

Benefits

Rewards for performance
Meal allowance

Highlights

International standards
Safety work environment

Career Opportunities

Training provided
Learn new skills and experience on the job

About Our Company

About Ongo
Ongo is a leading digital payment and customer engagement service in Myanmar. With the Ongo smartphone app and our network of Ongo Agent locations, business and consumer users can make payments, transfer money to friends and top-up mobile airtime using their smartphone anytime, anywhere.

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