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Develop and implement annual sales plans, revenue targets, and business development strategies for B2B sales.
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Identify and acquire new customers, including packaging factories, printing houses, paper converters, wholesalers, and distributors.
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Build and maintain long-term relationships with key accounts, conduct customer visits, and improve customer satisfaction and retention.
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Identify new market opportunities, customer segments, and potential product applications.
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Conduct market research and monitor competitors' pricing, product quality, availability, and industry trends.
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Develop marketing strategies, campaigns, product presentations, and sales materials to promote paper products.
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Understand paper grades, specifications, quality standards, and customer requirements, including GSM, thickness, width, and roll or sheet sizes.
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Coordinate with Production, Quality Control, Warehouse, Logistics, and Finance teams to ensure product quality, timely delivery, and customer satisfaction.
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Prepare sales forecasts, quotations, sales proposals, and customer agreements; negotiate pricing, payment terms, and delivery arrangements.
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Monitor customer orders, stock availability, production capacity, delivery schedules, and payment collection.
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Maintain accurate sales records, customer databases, sales pipelines, and performance reports.
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Monitor sales targets, gross margins, customer profitability, credit limits, and outstanding receivables.
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Recommend selling prices and ensure discounts, credit terms, and special pricing comply with company policies.
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Handle customer complaints and technical issues, follow up on resolutions, and recommend improvements to products and services.
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Develop strategies to increase repeat orders, improve sales profitability, and secure long-term supply agreements.