System Analysis & Process Design

• Analyze business requirements and translate them into system and functional specifications
• Create process flow diagrams, system flow diagrams, and functional documentation
• Work closely with Solution Architects and Developers to ensure system feasibility and clarity

Business Analysis & Documentation

• Prepare, review, and maintain Business Requirement Documents (BRD) and functional specifications
• Facilitate requirement workshops and stakeholder discussions
• Manage requirement changes and ensure documentation is up to date and controlled
• Foster innovation and a culture of data-driven decision-making

Quality Assurance Leadership

• Lead and coordinate QA activities across assigned projects
• Define test strategies, test plans, and acceptance criteria
• Ensure defects are properly tracked, prioritized, and resolved
• Coordinate User Acceptance Testing (UAT) and obtain business sign-off

Project Management & Agile Delivery

• Develop project plans, business and system requirements, monitor milestones, manage risks, and ensure regulatory compliance across all activities.
• Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Act as Scrum Master for assigned projects
• Monitor project progress and ensure on-time delivery 
• Identify risks and issues, and escalate appropriately 
• Manage end-to-end delivery of low-code projects

Stakeholder & Team Coordination

• Serve as the main point of contact for day-to-day project coordination
• Provide regular project status updates to the Automation Manager
• Coordinate cross-functional teams including Developers, QA, and Business stakeholders
• Collaborate with internal teams and vendors to manage interdependencies, streamline automation projects, and optimize outcomes.
• Act as a liaison between technical and non-technical stakeholders, ensuring clear communication and seamless collaboration.

• Bachelor's degree in information technology, business, or a related field
• Background in software development or programming, enabling strong understanding of system architecture, development workflows, and technical constraints.
• Proven experience in System Analysis, Business Analysis, or Project Lead roles
• Strong understanding of SDLC and Agile methodologies
• Strong analytical, documentation skills and able to “deep dive” into the details while staying focused on the big picture and be able to conceptualize both problems and solutions
• Strong interpersonal, presentation, coordination and communications skills in English and Myanmar
• Proactive, mature and independent, and able to think conceptually to achieve the intended effect
• Experience in leading or coordinating QA and Agile teams is preferred
• Ability to manage multiple workstreams
• Familiarity with tools such as JIRA, Confluence, or similar
• Must have innovative mindset that challenges status quo for benefit of company, employees and society
• Able to build effective and long-standing partnerships with relevant stakeholders
• Committed, results-oriented, and solid team player
• Trustworthy and able to maintain confidential information with high level of integrity 
• Able to plan, organize, work under pressure and tight deadline, in a fast-paced dynamic environment