Handmade Jewellery Production Coordinator

Reporting to: Crafts Production Manager

Technical Counterpart: N/A

Employment Type: Full Time

Job Grade: Level 5

Minimum Starting Salary: USD 386, or equivalent in MMK

Benefits: Group Life & Health Insurance, Outpatient Cover, Monthly Communication Allowance

Duty Based: Yangon

Start Date: As soon as possible

Duration: 1-year employment contract (including 3-month probation period)

Background: Turquoise Mountain was founded by His Majesty King Charles III (the then Prince of Wales) in 2006. Inspired by His Majesty’s vision of heritage-led regeneration, we support artisans and their communities with everything they need to sustain themselves and revitalize their heritage, in Afghanistan, Myanmar, and across the Middle East.   

Turquoise Mountain Myanmar was established in 2016, promoting traditional textile weaving, goldsmithing, and lacquerware production, and the rebuilding of historic buildings. Turquoise Mountain supports the sales of traditional Myanmar crafts to international markets and showcases the artisans’ work on a global stage through exhibitions, creative and commercial partnerships, and bespoke commissions. We have also established a cultural center in Yangon, a hub for art, design, and craft from Myanmar with a strong focus on public outreach and arts education. The center is included a boutique that brings the best of Myanmar craftmanship to market. 

Purpose of the Position: Under the supervision of the Crafts Production Manager, the Jewellery Production Coordinator is responsible for managing handmade jewellery production, overseeing pricing and raw material usage, supporting design development and training, and ensuring quality and efficiency while maintaining strong relationships with artisan communities.

DUTIES AND RESPONSIBILITIES

• Oversee daily jewellery production and ensure timely completion and delivery of orders.
• Prepare the technical production work orders and monitor progress from start to finish.
• Maintain quality control standards across all stages of jewelry production.
• Conduct fair and transparent pricing discussions with artisans for production orders.
• Review product costing details received, including material and labor costs for the preparation of final costing.
• Monitor raw material issuance and track usage for each production batch.
• Identify and implement measures to reduce material waste and improve production efficiency.
• Support artists and artisans with design development, sampling, and prototype refinement with the design team.
• Develop and maintain technical sheets and specifications to guide artisans during production.
• Provide technical guidance and mentoring to artisans to ensure proper workmanship and finishing.
• Maintain accurate records of production, costing, and material wastage.
• Work with the procurement team to ensure timely availability of raw materials and maintain stock levels.
• Support the Crafts Production Manager in planning and management of regional jewelry artisan training programs.
• Source semi-precious stones and other required materials for production and product development as and when required.
• Coordinate with vendors and suppliers to ensure accurate material specifications and timely delivery.
• Guide artisans on production techniques, quality expectations, and adherence to timelines.
• Maintain and update the production timeline tracking sheet and intimate commercial team if there are any delays or challenges.
• Map skilled artisans and establish relationships to engage them for future production or development projects

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in any relevant field, with proven experience in handmade jewellery or craft production.
• Experience working with artisan communities is highly desirable.
• Strong knowledge of material costing, wastage control, and sourcing of gemstones and other raw materials, including supplier engagement and pricing.
• Good negotiation and communication skills.
• Strong attention to detail with the ability to maintain high quality control standards.
• Ability to manage production processes and coordinate effectively with artisans and internal teams.
• Good English skills in both speaking and writing.
• Proficiency in Microsoft Office (Word, Excel, etc.)
• Willingness and ability to travel within Myanmar, as required.
• Interest in or understanding of cultural heritage, artisan-made products, or heritage buildings is an advantage.
• Commitment to and understanding of TM’s mission, values, and principles.