Sales

• To execute and implement to achieve the coverage, distribution, sales target are achieved. 
• To assist to Regional Sales Manager in leading, directing and motivating the sales team to achieve the overall regional sales objectives.
• To contribute to the region business plan with respective area input. 
• To assist to Regional sales Manager by Tracking distribution and sales performance of each member of the sales team on monthly basis. 

Customer Relationship Management

• To establish maintain and develop positive relationships with Customers and providing a professional and excellent level of customer service with existing and new customers.
• To handle customer issues, taking the sales orders, resolution and communicate escalated issues to the Regional Sales Manager.

Team Management & Development

• To assist to Regional Sales Manager by supervising to sales team to complete all assigned duties. 
• To assist with sale rep; questions, concerns and product/ service questions.

Reporting

• To submit monthly reports on Sales, coverage, competitors’ information.

Trade/customer Development 

• to acquire new customers
• to grow the existing customers through selling more lines, and conversion 
• to analyze sales statistics to determine business growth potential. 

Market Hygiene

• to have promote action on near expiring items

Market Intelligence

• to timely feedback of product information and activities/pricing of competitor 
• to always feedback on new products opportunity

Product Knowledge

• to have good understanding/the desire to learn the knowledge of the product under the company 

Record Keeping 

• to maintain neat and tidy recording of all information in share folder
• to furnish weekly sales call report in share folders accordingly

Customer relations

• Develops and/or maintains and improves business relations with customers
• good handling Customer Complaints

Teamwork

• to work with other divisions to improve current Process
• to work with team members to strengthen team bonding

• Any graduate with Supervisory experience in Sales & Marketing
• Must possess and maintain extensive knowledge of wines and spirits ,appropriate /glassware and service related equipment,industry standards and trends ,and be able to effectively share that knowledge with staff and guests as appropriate.
• Ensure compliance with all laws related to wine /alchol service
• Strong knowledge in customer service
• Active and initiative teamwork
• Proven guest service orientation and skills
• Strong communication skills, both oral and written
• Professional appearance, positive, professional manner