Key Areas of Responsibility for the Receptionist Position
 

Receive and greet visitors while managing the front desk  

• Warmly welcome people visiting our Wall Street English center  

• Inquire about the purpose of the visits and offer explanations when needed  

• Channel the visitors to the appropriate staff within WSE  

• Receive deliveries and inform the recipient  

• Ensure that the center is open on time for operations every day  

• Keep the reception area well organized and tidy at all times  

Incoming calls handling  

• Warmly answer incoming calls at the center  

• Inquire about the purpose for the call and offer explanations when needed  

• Transfer the callers to the appropriate staff within WSE  

Support the sales team in preparing meetings with Education Consultants  

• Ensure sufficient replenishment of paper forms  

• Collect information from prospect students visiting or calling the center  

• Arrange meetings and introduce prospects to the Education Consultants while respecting the ground rules  

• Enter the collected information in the information system  

• Create system accounts for new prospect students and facilitate their transfer to the placement test area  

• File forms used to collect the information from prospects  

Major 

1. Customer Service Mindset and clever communication skill.

2. Eligible to work in Weekends

3. Eligible to follow up detail interview process (Such as screening stage , face to face interview stage )

4.Basic English Language Proficiency . 
 

Core Key to have 

Energetic, positive, friendly and professional with a customer-focused and commercial mindset. Strong communication and interpersonal skills, passionate about education and providing excellent service. Willingness to learn with good time management and organizational skills. High emotional intelligence is an advantage.